All artwork files should be submitted in one of the following formats at no less than 300dpi:
JPG TIFF PDF Adobe Illustrator (CS2 preferred) Corel Draw
Our turnaround times are based on submission of all required materials. Therefore, if it is a standard 3-5 working day turnaround time and you submit all the materials on Monday, your job would be ready between Thursday and Monday of the next week. If a piece of the artwork, for example needs to be corrected and the corrections are made by Tuesday, your job would be completed between Friday and the following Tuesday.
We pride ourselves as one of the quickest turnaround times in world, but must follow this basic guideline to manage volume and quality control in our offices. However, if you are in a panic, we will work with you to turnaround your project as soon as possible, even working ***beyond business hours to best serve you.
*please note that we can not duplicate or replicate discs that are copyrighted unless you or the company you work for owns the rights or has received express permission from the owners of the copyrighted materials.
**some files may be too large to send through E-mail accounts due to some firewalls, therefore we would need to receive the artwork in person or through a shipping method.
***Rush charges may apply depending upon certain criteria.